Implemented and integrated a contracts module with Salesforce - thousands of contracts handled daily, that resulted in increased efficiencies and trustworthy data
Publicly Traded Insurance Company
ERP and CRM Integration, Contract Management
Situation
  • A publicly traded property and casualty insurance agency, that offers franchise opportunities across the US  
  • Client wanted to expand Intacct functionality to include advanced contract and revenue management modules 
  • The existing custom developed finance integration was written by a single developer that was no longer with the organization, limiting ability for changes and modifications  
  • Legacy integration between Salesforce and Intacct that was reaching End of Life could no longer be maintained / upgraded  
  • High volume of new and existing contracts with thousands of contracts handled daily
  • Altruas was brought in to rebuild the existing project and catch up on essentially 5+ years’ worth of “wish list” improvement items, getting the large-scale project back on schedule
  • As the existing integration reached End of Life, Altruas recommended upgrading to a new Low-Code integration solution featuring Dell Boomi to overcome the high-volume obstacle. This new solution would provide better scalability, maintainability, reliability while maintaining compliance with industry regulations  
  • This Dell Boomi integration would also allow the client to add their new desired functionality surrounding Contract and Revenue Management  
  • Altruas was able to create consistent and reliable data, which allowed users to conduct spot checks and perform reconciliations to catch exceptions  
  • Altruas implemented the new contracts solution and integrated the systems positioning the client for growth and streamlining accounting and finance processes which also saved significant amounts on the external audit
Solution
Benefits
  • Client was able to fully realize Account Receivable  
  • Client was able to gain new sales accounts by expanding Contract Management functionality  
  • Client enjoyed multiple quality of life improvements, such as record linking and inter-product communication between CRM and ERP systems